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Cancellation


GENERAL COURSES

Cancellation by the customer within 2 to 4 weeks of the course commencement date shall be charged at 50% of the full course fees.

Cancellation within 2 weeks of the course shall be charged at 80% of the full course fees.

You may nominate a substitute delegate at any time up to the course commencement date in which case no cancellation fees are applicable.

Failure to appear on the day will incur a charge of 100%.

If for any reason a course is terminated prematurely by SSD Drives, an alternative date will be offered and hotel costs will be credited on production of a receipt, from the final invoice.

If this date is inconvenient, candidates may rebook on a subsequent course.

ON-SITE COURSES

Cancellation by the customer within 2 to 4 weeks of the course commencement date shall be charged at 50% of the full course fees based on the number of days booked at the daily prevailing rate.

Cancellation by the customer within 2 weeks of the course shall be charged at 80% of the course fees based on the number of days booked at the daily prevailing rate.

SSD Drives shall be obliged to invoice any hotel cancellation charges.

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